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PRODUCT  +  ORDER   INFORMATION

Luna Garcia was created in 1979 by artists Cindy and Curtis Ripley.  This collectable studio pottery has evolved into functional tableware characterized by simple, elegant, handmade shapes painted with satin matte colored glazes… some having 3 dimensional decorative elements such as dots, scallions, or palm trees.  The new Creamy White line is lighter in weight, has the look of bone china, emphasizes the touch of the hand and is made for lasting use as well.  With a clear glossy glaze, the natural color of the clay shines through.  It mixes beautifully with the colorful matte.   Art for the table, made by completely hand in our Venice Beach, California studio. Every piece is signed and dated.


On matte glazes, metal utensil marks can usually be removed with an abrasive cleaner, such as Comet. While not made for freezer and oven, Luna Garica pottery is lead-free and safe for the dishwasher and microwave.  Use & Enjoy!

Please allow 1 to 6 weeks for delivery. Solid colors are often in stock. Decorative pieces and custom designs will take longer.

CUSTOMER SERVICE
We can answer questions regarding the status of your order, placing a new order, or modifying or cancelling an existing order. Luna Garcia can be reached via phone, toll free, at 310.396.8026, Monday through Saturday 10am to 5pm Pacific Standard Time, via email at info@lunagarcia.com, or luna@lunagarcia.com, via fax at 310.399.1641.  Please make sure our email addresses are in your contact list/address book to receive our newsletter & notice of sales!

PAYMENT OPTIONS
We gladly accept Visa, Mastercard, and American Express. If you wish to pay by check or money order, please make payable to: Luna Garcia, and mail with a copy of your order to: 201 San Juan Avenue, Venice, CA 90291. We currently accept payment in US dollars only.

SECURE ORDERING
All credit card processing is done through an encrypted session between your browser and a secure server. The technical term for this is SSL, or Secure Sockets Layer, which is an Internet standard security protocol. Credit card information is also stored in a secure area of the site, and is not left on the server once your order has been processed.

ORDER CONFIRMATION
You will recieve an email confirming the receipt of your order. If we have any questions regarding your order, we will contact you promptly via phone or email.

GIFT WRAP
We offer complimentary gift wrap using our eco friendly brown kraft Geomi & a bow with information card attached. colorful logo bags are available too.  Please include gift card info if necessary in the "comments" box during check out.

SHIPPING
You will need to place a separate order for each address you wish to ship to. Luna Garcia's standard shipping is United Parcel Service (UPS), which will arrive in approximately one to six weeks. To expedite shipping, select Air Express rather than Ground in your order. Custom orders will be made to order at Luna Garcia, hence the 5 week delivery window. Feel free to call us and inquire about turnaround time on your order at 310.396.8026.

RETURN POLICY
Call customer service at 310.396.8026 to arrange a return for store credit.  The customer is responsible for shipping charges on the return and replacement.



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201 San Juan Avenue   Venice, CA 90291
310.396.8026